Building a covenant between patient and provider based on deep, respectful communication

Date: Thu, Nov 16, 2017 - 5 30 pm - 8 30 pm

Location: QI2T Center

Who should attend: Physician

Register to Attend

If you are registering for additional people, please provide their names.

Effective communication is one of the six “core competencies” that physicians are meant to master in residency training. Yet the hidden curriculum of time pressures, procedure-based billing, and overwork leaves little time for teaching this crucial skill. No wonder that patients report feeling dehumanized and devalued when their providers interrupt them, rush them to make critical decisions, fail to explain diagnoses and procedures, and misunderstand or ignore the real reason they have sought medical attention.

Participants will be able to choose to hone their skills in agenda setting, reflective listening, or negotiating a plan of care. In addition, all participants will take part in a session on practice inquiry, a technique for exploring cases where communication has become difficult and is interfering with the provision of care.

The workshop will take place on November 16 from 5:30-8:30 PM at the QI2T Center (650 Smithfield Street, Suite 2600, Pittsburgh, PA 15222). The cost is $30 (need-based scholarships are available), and dinner will be served. To RSVP, contact Ben Johnston at bjohnston@prhi.org. Please make checks payable to the Jewish Healthcare Foundation.

In addition to his role at JHF, Dr. Weinkle is a general internist and pediatrician at the Squirrel Hill Health Center, a clinical assistant professor in the Departments of Pediatrics and Family Medicine at the University of Pittsburgh School of Medicine, and medical director of the Masters of Physician Assistant Studies program at Chatham University. His first book, entitled Healing People, not Patients: Creating Sacred Relationships in Modern Healthcare will be published in December 2017.

Need additional information?
Contact us at events@acms.org.

Location Map


Allegheny County Medical Society
713 Ridge Avenue
Pittsburgh, PA  15212
412-321-5030  FAX 412-321-5323